Did you know many people have decided what they think of a web page before it's even finished loading?  I'm convinced that when people review their own website they aren't very good at it for two reasons: 1, They're emotionally involved. It's their baby and no one wants to think they have an ugly baby. Even more so when they paid a lot of money for it. 2. They have no idea what web surfers want. Even worse, they don't really know much about their own web browsing behavior. That's because, like everyone else, we mainly tend to surf on auto-pilot. If this could be you, here's my challenge. (If To View More >>

As a Fire Fighter, I get to spend some time with people at the end of their lives, and it gives you a moment to reflect on your own. Does this person die with regrets? Will I or the people I love do the same? It therefore seems a great irony that, at the closing moment in someone else's life, your own involvement makes you feel so alive. As you work on a person with CPR your adrenaline rushes, you're instantly present and if you did have any worry it vanishes. It's not fun, but it is a very powerful moment where you focus on what is important. I read a wonderful book a few years ago called "The To View More >>

Over the last 6 months or so I've been to France, UK (twice), Australia (3 times), Netherlands, Germany, Switzerland, USA (3 times), and if you are based in New Zealand like me that's a lot of flying. For a lot of people that sounds glamorous, and on occasion it can be, but seriously, the inside of a hotel room in Paris isn't much different from one in Las Vegas and if you don't get out of it you could be anywhere. I've just got back from a course in San Antonio (Texas) and by the time I left I felt like a caged rat. In 8 days I only got outside my hotel 4 times, and that was to cross the road To View More >>

Why is it that people spend so much time asking how, and so little time asking why? Did we as kids run out of some predetermined number of "Whys" we had been granted? I know my kids ask me constantly, why dad?, but why? ... Why after why, after why? Nothing unusual, I am sure you did it to your parents, I know I did it to mine ... The question is why did we stop? I am often asked for advice about starting a business, and in the early days would jump in and try to help. I'd give support, and maybe some direction, until I noticed how few people actually did something. I still helped, but only if To View More >>

Yesterday I introduced the fact that going to a Rich Dad Poor Dad seminar had me thinking of the wealthy men in my life. I started by talking about Les Harvey the unlikely property developer and how he taught me to 'set my own rules', 'be humble' and 'love my company more than my product'. One of the most successful salesmen I worked with at Xerox was a guy called John Burke (Burkie). It's been almost 15 years since I last saw him so I have no idea what he does today, but the lessons he taught are still with me. He is a great guy and I really appreciate the time he spent working with me; he was To View More >>

Ok, it might not be the travel that has improved it, but being stuck on a plane for 12 hours certainly allows time to focus. The task for Day 11 of "31 days to build a better blog" is to prepare 10 blog posts for use in the future, when time or imagination are working against you. So here is what I did # 1. First I took the trusty Moleskine notebook that @PJ_Danny gave me for Christmas and at the top left of each opening wrote a blog topic. I set myself the challenge of doing 40 and kept at that one task until I had 40 openings with a blog topic on each. #2. Next I went through, and on each opening To View More >>

SPEAKING OF LOVE: We were out to dinner the other evening and the conversation turned to relationships, and more specifically how many people don't know how their partner 'needs' love expressed to them. It seems a lot of people our age are having relationship issues, breaking up etcetera, and a debate developed as to whether people 'weren't loving the other person' , or maybe, 'weren't loving their partner the way that person needed to be loved.' Is there a difference, and should it matter? I'm pretty clear on this, but that's another story. Anyway, knock me over with a feather, my wife Sonya says To View More >>

Ok what else can I say except, if you want to blow your mind go to www.ted.com. Ted is an annual conference of world class speakers sharing innovative ideas, telling stories and inspiring change. I mean everything is covered and many of the speakers from conferences over the last few years have put online for your enjoyment. Over the last few months I have listened and watched fascinated to speakers from Bill Clinton to Bono. I've been inspired by new ideas of social change in Africa, Seen Statistics brought to life in a fascinating graphical display. And learnt how my children will more than likely To View More >>

I love Malcolm Gladwell, he is such a clever thinker and actually very entertaining for what really could be boring intellectual ideas. Please enjoy watching the following video to find out "What we can learn from spaghetti sauce" By the way, if you enjoy this video go read his books "The Tipping Point" and "Blink". If you can't be bothered reading use iTunes to download audible versions of these books to your iPod and go take the dog for a walk :-) To View More >>

In addition to work, I get hundreds of personal emails a week, and have got myself into a situation again of "email overwhelm" on my personal account and Facebook. Today I decided to catch up, and although I haven't got through the 500 odd emails completely I am stunned by what I have come across so far. - an email from an exchange student that lived with us over 20 years ago. - 2 emails from old friends remaking contact. - an email from an online friend telling me that her husband has passed away. - a tirade of emails ... first saying hello and then a number asking why I haven't replied, escalating To View More >>