Why can't you be more creative? well, maybe it's because we aren't having fun!. Play, according to Tim Brown, is a crucial part of fostering creativity, and in the following inspiring video he talks about "play", a topic he is obviously very passionate about.   From the TED website : At the 2008 Serious Play conference, designer Tim Brown talks about the powerful relationship between creative thinking and play -- with many examples you can try at home (and one that maybe you shouldn't). It's not just about "play" it's about having fun. Lets face it, through To View More >>

All day I have been trying to find a moment to publish a quick post, giving a shout out to Google for another awesome product that's in the works. We already use analytics, webmaster tools, gmail etc and think this is probably one of the most exciting announcements since search. As a company this offers us exciting collaboration options to supplement what we already have, but it's even more exciting when you consider the integration with our wider community. Well done Google ... simply awesome. Mashable have 4 great articles on Google Wave http://mashable.com/2009/05/28/google-wave-guide/ the complete To View More >>

As I watched an introductory video for the WolframAlpha launch, my memory raced back to when I first saw the internet in the early 90's and told my wife how it was going to "change the world". WolframAlpha isn't a search engine like Google, it's something completely different. In my opinion there is a place for both as they do things differently ... but if this gets hold this will change the world. It's offers a completely revolutionary way of looking at data and for the average person to explore relationships. As Danny and I discussed today, we can in our heads imagine how the search works at To View More >>

In my last blog entry I mentioned our ambition to be a "legendary" company. This may sound shallow to some, especially those skeptical of company "vision statements" and empty promises from the board as to how "life is going to be different now" For us however we hold this desire very close to our heart, and although growth is important to us, growth without quality and a focus on sound profitability becomes just an issue of ego. We are a family based company, and some of our focus comes from a division of responsibility, but really it comes from a desire to be exceptional in all aspects of our To View More >>

The New Zealand Herald ran a story this morning about Kevin Roberts joining the board of New Zealand's Telecom. Some stories honestly just make me go, OMG, what? Here is one of my business heroes joining the board of a company (Telecom) that "I hate to love". I continue to support them despite myself, and despite the way they present themselves to their clients. But I would love to love them. In the interests of full disclosure, our company are pretty big telecommunication users. We are heavily dependent on Telecom for our international telephone presence, and we're big users of high speed internet. To View More >>

Is it possible there is something to be learned from the Fire Service when it comes to handling customer complaints? I strongly believe so and share that learning here. Scenario: Imagine a car accident on a busy highway, multiple serious injuries and heavy traffic. You know there will be lots of screaming and emotion, and this really is a life and death situation for the people involved. The Question is ... What would you do? The amateur care giver rushes in looking for the sickest person, gets caught up in the emotion and most likely gets themselves injured or killed in the process. Not good and To View More >>

Recently I wrote about mates being awesome, and the best thing about joining the Fire Service is the camaraderie that comes with it. Honestly, I have never been involved in anything that has such a strong sense of community, and that holds the value of "having each other's back" so highly. It is an incredible organization for that reason. Our company, Queensberry, also has an amazing culture that fosters the feeling of one family and of looking after each other. We are very proud of the fact that, in all the past entries we've had in the "Best Places to Work Awards" we have been in the TOP 10, To View More >>

'Wake Up Cat' is by an English animator called Simon Tofield and it is actually called 'Cat Man Do'. He works for an animation company called Tandem Films. I think Simon must have met our cat Sabby as this is what we go through every morning with him ... To View More >>

I while back I wrote a post about Malcolm Gladwell, someone I think is very interesting and also a deep thinker. In my Post I talked about one of his books called "Tipping Point", well it seems all is not good in the world and there are doubters out there ... In this article on FastCompany Duncan Watts asks "Is the Tipping Point Toast?". Great reading if you are interested in consumer marketing, and I got as much to think about from this as I got as I did Malcolm's book. http://www.fastcompany.com/magazine/122/is-the-tipping-point-toast.html?partner=rss To View More >>

I just came across a very cool blog post on the Neatorama website covering the history of some big tech company logos. Sounds a bit dull but it's actually really interesting and includes some very cool stories. I didn't know this, but from the post was amazed to learn that Ronald Wayne, along with Wozniak and Jobs, actually founded Apple Computer. In 1976, after only working for two weeks at Apple, Wayne relinquished his stock (10% of the company) for a one-time payment of $800 because he thought Apple was too risky! Just imagine ... today that stock would be worth billions. LOL Now I have been To View More >>